Go on a tailor-made trip safely.

We guarantee travelers and travel designers.
The highest level of guarantee possible in France.
We guarantee 100% of the customized trips organized by the travel creators of its community. We provide the framework and the necessary security for the preparation of each travel project. All travelers who choose to go on vacation with us benefit from the highest level of guarantee in France.
- Guarantees of a single invoice for all the services of your trip. This allows you to rely on Vialala.fr's customer service in case of the unexpected. Air tickets, accommodation, activities, local transportation, etc. Vialala.fr supports you.
- Travel contract and vouchers
- Systematic proposal of specialized travel insurance through our partner Chapka.
- APST/ATout France repatriation guarantee in case of default by your tour operator.
All travelers who choose to go on vacation with us benefit from the highest level of guarantee in France.
International Monitoring.
For even more peace of mind when preparing your next trip, we go much further, with the sole objective of bringing you real progress at all levels in this often complicated and time-consuming phase, which can cause anxiety.
We especially offer all clients who book through us regularly updated information on all destinations covered by the local experts of the community:
- Country info,
- Travel news by destination,
- "Tips and tricks",
- And of course, we verify the safety conditions for each client before every departure.
Regulatory Insurance for Travel Designers.
For you who are an independent travel organizer, we not only create a comprehensive and easy-to-use travel offer creation tool, but we also provide you with the coverage and regulatory insurances needed to offer your traveler clients, in addition to the quality of your advice, the guarantee of a professional booking system through our partner suppliers or directly.
Each service included in one of your quotes is taken care of from the reservation by the teams at Vialala.fr, and we can even provide all-inclusive packages. We support you until the time of the trip, guaranteeing an exceptional level of customer satisfaction. And we ensure the follow-up of this quality by providing travelers with a 100% customized after-sales service.
We offer you [...] the guarantee of a professional booking system via our partner suppliers or directly.
Covid-19: Real-time Information.
The current situation related to the development of Covid-19 has suddenly halted global mobility, creating an unprecedented crisis. Like all players in the sector, Vialala.fr is managing the cancellations of planned trips and preparing for what comes next.
If you have a travel plan and you don't know how to start preparing it despite the epidemic, do not hesitate to contact Vialala.fr directly (+33 9 83 58 18 13 or contact@vialala.com). We will help you by providing the most up-to-date information on the situation country by country and the forecasts for the end of the crisis, but also by allowing you to immediately interact with a travel designer who specializes in your dream destination.