As soon as the client books, Vialala and the trip designer are in charge of booking everything and making sure all goes well. As a registered french travel agency, Vialala is responsible for its clients.

A contract is established between Vialala and each client and clients can also take up additional insurances with our partners if they wish to do so. Vialala is held liable for all sold services except the ones to be paid on site that are off contract.

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