The boom of travel assistance.

Why has travel assistance become so important in recent years?

Travel Assistance: What Is It?

Travel assistance is support for travelers in organizing their stay. Tired of traditional agencies and all-inclusive packages, travelers are increasingly looking for alternative ways to travel off the beaten path. Between very expensive tailor-made travel agencies, classic agencies with predictable itineraries, and searching through various web comparators, it is not easy to find the right fit.

This is how travel assistance was born. Travel coaches, or travel planners or even travel organizers, help you create the vacation of your dreams. They are there to help you make the right choices and benefit from their local expertise. Whether professionals or enthusiasts, they know the destination by heart and offer you their best plans.

Travel assistance is support for the traveler in organizing their stay.

It is thus an intermediary between the traditional travel agency and do it yourself: you can choose your own services while benefiting from the advice of a specialist, and all that at the best price!

How does travel assistance work?

Travel assistance is very simple. You just need to find a travel coach who will guide you in creating your trip. If you wish to benefit from the insurance and guarantees of an agency, it is also necessary that the travel planner assisting you is partnered with an agency registered with Atout France.

On Vialala.com, you will find a wide selection of travel planners who specialize in dozens of destinations. They offer tailor-made trips that are suited to your desires and your budget, even including services on site such as support or concierge. Then, when you are satisfied with the trip, Vialala.com guarantees all services like any other travel agency.

10 reasons to choose Vialala.fr for assistance in creating your trip.

There are many solutions on the internet to help you plan your trip. However, these solutions are often incomplete or unsatisfactory. Vialala.com strives to combine the benefits of do it yourself with the expertise of independent travel coaches, while adding insurance to ensure you can travel safely.

1. Tailored assistance.

The travel planners support you from A to Z. They listen to you and guide you throughout the planning of the trip. They answer your questions and share their best tips to craft a tailor-made experience for you.

2. A wide range of travel planners.

You will find on Vialala.com hundreds of travel planner profiles with whom you can match. Whether you are athletic travelers, families, solo travelers, diving specialists or horse-riding aficionados, you are sure to find the perfect fit.

3. Additional guarantees and insurance.

As a French agency registered with Atout France, Vialala.fr offers travelers a repatriation guarantee in the event of the agency's bankruptcy and a travel contract that legally binds them. Vialala.fr is therefore the sole contact for travelers in case of need. Moreover, thanks to our partners, we also offer additional cancellation insurance for greater peace of mind.

5. Fair prices.

The travel planners are experienced travelers who have often lived in the destination they recommend to you. They are therefore best placed to find you the local tips and the best rates.

6. A Human After-Sales Service.

Our after-sales service is here to respond to you when needed. We handle your requests quickly and efficiently.

7. Simplicity.

Vialala.com takes care of everything for you! We handle the bookings so you don't have to bounce between multiple sites to make your reservations. You just need to sign your travel contract and we take care of the rest.

8. A community and meetings.

The Vialala.fr community is made up of independents and they are all travelers, just like you. As individuals, they understand the stakes of your travels very well and will be eager to help you.

Travel planners are experienced travelers who often have lived in the destination they offer you.

9. Full support.

You can choose the services you wish to book and also improvise what you want on-site. You can even meet your travel planner once there, and benefit from concierge or accompanying services.

10. A unique experience.

Thanks to all this, the conditions are in place for you to have an excellent holiday and make it unique. More than just a custom travel guide, Vialala.com takes into account all aspects of your trip and makes it unforgettable.